• Sets leading standards in the industry for spa training through structured, measurable and committed training programs and their implementation.
• Provides initial training as well as on-the-job training.
• Designs and implements their own training programs, not just those of their product partners.
• Incorporates the overall spa philosophy, specific or general, into every training session.
• Implements a system of on-going performance appraisal that is used to guide future training initiatives and staff development.
• Recognizes the importance of on-going training - both on-the-job and classroom-based - to the delivery of consistent service excellence, the career growth of the staff and the financial sustainability of their business through committed financial investment.
• Incorporates training beyond technical skills to include the broader spa experience areas including treatment benefits, behavior and attitude, duty of care and customer service skills.
• Submissions must include a copy of the 2008 training plan, outlining in-house training which has (and will) take place.

purchase submission form

• Is committed to making an enduring and sustainable contribution to the betterment of the individual learner, company, community, and country.
• Has a comprehensive curriculum which aims to develop values, skills, knowledge and attitudes of the individual learner while reflecting actual and evolving needs of the spa and wellness industry (by keeping "its ear on the ground" and initiating Training Needs Analysis, as appropriate).
• Uses a holistic approach to developing the learner: subjects are geared towards the development of the body, mind and spirit of the learner.
• Provides opportunities for real life learning and application, e.g. case studies, on the job application, industry research.
• Has an experienced faculty with at least 10 years of collective spa and wellness experience both from the International and local markets and are highly credible in the local spa and wellness industry.
• Has a system, which monitors quality of learning and effectiveness of faculty and the Academy, i.e. post workshop feedback forms with enhancement and corrective measures in place to respond to feedback received.
• Produces skilled graduates with the right values and are highly sought after by top spas and have no difficulty finding jobs.
• Have the relevant accreditations with complete local and national operating license/permits. Academy should also be accredited by at least one credible international therapy examination body (CIBTAC, ITEC, CIDESCO).
• Has the facility to train at least 12 trainees on practical and theoretical classes. Facilities must meet the essential requirements of safety, security and sanitation.

purchase submission form

• Sets the standards for Human Resource (HR) practice within the industry through structured, measurable, committed and ethical HR policies and their implementation.
• Practices efficient sourcing, pre-screening, interviewing and reference checking procedures.
• Has a forward-thinking approach in its HR practice that ensures the long-term development and retention of its staff.
• Implements HR policies aimed at growing their staff – both in work-based and life skills.
• Carries out regular performance reviews in order to acknowledge staff excellence and guide career development.
• Demonstrates that integrity-driven HR policy is essential for the sustained financial success of the operation and the well-being of all working within it.
• Has a clearly evident nurturing and caring attitude towards its staff that has a measurable impact on employee retention figures.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ in the projects they work with.
• Implements innovative, trend-setting spa concepts that assist in driving standards up and the industry forwards.
• Has a leader(s) recognized in the industry as being an expert in their field.
• Has an operation focused on sustained quality and integrity – both for itself and the projects they work with.
• Has been in business for a minimum of 3 years and has a minimum of 3 successful spa projects in operation at the time of submission.
• Elicits and implements client feedback about its operation(s).
• Submissions must include the names and numbers of three past clients who will be willing to act as a referee to the nominee.

purchase submission form

• Is the most innovative, benchmarking operator in the business.
• Has a forward-thinking approach to business development coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Is accepted as an industry leader.
• Has a brand identity and spa concept that is clearly evident - not just in a single location but in all if a multiple spa operator – in architecture, Fixtures, Fittings & Equipment, and treatments.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Demonstrates that integrity-driven HR policy is essential for the sustained financial success of the operation and the well-being of all working within it.
• Elicits and implements guest and staff feedback about its operation.
• Embraces the essence of SpaAsia’s definition of ‘spa’ in their operation.

purchase submission form

• Is the most innovative, benchmarking operator in the business.
• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit amongst the hustle and bustle of everyday life.
• Has treatments on its menu that deliver wellness of body, mind and spirit.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Has signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Provides a relaxation area for guest’s use before and after treatment.
• Offers, within the hotel, a health-conscious menu that embraces elements of the host country’s local food.
• Elicits and implements client feedback about its operation.

purchase submission form

• Is the most innovative, benchmarking operator in the business.
• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit amongst the hustle and bustle of everyday life.
• Has treatments on its menu that deliver wellness of body, mind and spirit.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Has signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Provides a relaxation area for guest’s use before and after treatment.
• Offers, within the hotel, a health-conscious menu that embraces elements of the host country’s local food.
• Elicits and implements client feedback about its operation.

*The Spa that falls under this category should be located in a boutique hotel with less than FORTY (40) rooms.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a relaxed and informal haven of rest and rejuvenation for mind, body and spirit amongst the beauty and tranquility of nature.
• Incorporates elements of nature within the spa.
• Has treatments on its menu that deliver wellness of body, mind and spirit.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Has a signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Provides a relaxation area for guest’s use before and after treatment.
• Offers, within the hotel, a health-conscious menu that embraces elements of the host country’s local food.
• Elicits and implements client feedback about its operation.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit amongst the hustle and bustle of everyday life.
• Has treatments on its menu that deliver wellness of body, mind and spirit.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Provides a relaxation area for guest’s use before and after treatment.
• Elicits and implements client feedback about its operation.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit amongst the hustle and bustle of everyday life.
• Has treatments on its menu that deliver wellness of body, mind and spirit.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Elicits and implements client feedback about its operation.

*The Spa that falls under this category would be able to provide SIX (6) or less treatment beds.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit away from the hustle and bustle of everyday life.
• Is chosen by guests because the spa experience is more important than the hotel/resort experience when choosing the destination.
• Has treatments on its menu that deliver wellness of body, mind and spirit and that allow the therapist to cater to individual needs.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards
• Has a signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, bathing, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Provides a relaxation area for guest’s use before and after treatment.
• Offers, within the hotel/resort, a health-conscious menu that embraces elements of the host country’s local food.
• Offers healthy lifestyle programs such as yoga, Pilates, Tai Ch’i or meditation.
• Elicits and implements client feedback about its operation.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a haven of rest and rejuvenation for mind, body and spirit away from the hustle and bustle of everyday life amidst a tranquil and peaceful environment that is rebalancing and rejuvenating in its own right.
• Is chosen by guests who are seeking improvements in their body, mind, spirit wellness.
• Has a menu of holistic treatments that delivers wellness of body, mind and spirit and that allows the therapist to cater to individual needs.
• Has a brand identity and spa concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forwards.
• Has a signature treatment that is distinctive from competitors’ and incorporates both the operation’s concept and, ideally, elements taken from the host country.
• Offers at least one water-based treatment on its menu e.g. Vichy shower, rain shower or a treatment incorporating steam or sauna. This treatment need not necessarily be seen as therapeutic in its own right.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Provides a relaxation area for guest’s use before and after treatment.
• Offers, within the hotel/resort, a health-conscious menu that embraces elements of the host country’s local food.
• Offers a minimum of 3 healthy lifestyle program such as yoga, Pilates, Tai Ch’i or meditation.
• Embraces wellness across the board : – to the planet by being environmentally friendly – to its staff by considering their wellness as well as that of its guests – to its host country by being sympathetic to its natural surroundings and to local culture
• Elicits and implements client feedback about its operation.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Encompasses the spa’s concept and ideally incorporates the culture of the host country.
• Goes beyond the dictates of industry trends and dares to be different - unique
• Is a journey through the spa experience. – from the point of initial contact to leaving the spa after treatment is finished – incorporates a combination of treatments – chosen from scrubs, wraps, body treatments and facials – is focused on mind, body, spirit wellness – allows time to use sauna and steam facilities if in alignment with the treatment’s focus – allows time for relaxation after treatment is finished – is delivered with consistent excellence over time by more than one therapist
• Is marketed in the spa and via other mediums as the operation’s Signature experience – the one not to be missed.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Menu of services is required as part of the submission process to demonstrate how the experience or treatment is marketed to guests.

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ across the operation.
• Provides a space of rest and rejuvenation for mind, body and spirit.
• Is chosen by guests who are seeking improvements in their health as well as in body, mind, spirit wellness.
• Has a menu of CAM, Ayurveda or TCM treatments that deliver therapeutic health benefits as well as wellness of body, mind and spirit.
• May be delivering a range of CAM treatments or focusing on just one.
• Provides individual health and lifestyle consultations with each client in order to identify immediate and long term treatment requirements and to ensure each client is treated individually.
• Is led by medically trained professionals and has therapists / practitioners all of whom have studied to recognized standards.
• Has a brand identity and concept that is clearly evident in architecture, Fixtures, Fittings & Equipment, treatments and products.
• Conducts structured, measured and regular in-house training for all staff in both technical skills and soft skills.
• Has a forward-thinking approach to wellness coupled with quality and integrity that not only grows and sustains their business but drives standards up and the industry forward.
• Elicits and implements client feedback about its operation.

purchase submission form

• Embraces the essence of SpaAsia’s definition of a spa across the operation.
• Encompasses the spa’s concept and ideally incorporates the culture of the host country.
• Distributes its products through salon and spa operations only.
• Has a brand identity and concept that is clearly evident in its marketing efforts and materials, packaging and reputation.
• A strong dedication and pledge towards seeking and providing excellence and the best product quality - eco-friendly, eco-sustainability, pure, organic, innovative and technologically/scientifically advanced.
• Goes beyond dictated industry trends and dares to be different - unique.
• Supports its spa partners to deliver consistent excellence over time by providing quality training and education.
• Provides retail training and makes available samples for staff to experience the products themselves.
• Provides regular in-house training for the spa account as a minimum bi-annually.
• The Menu of services is required for two Spa accounts as part of the submission process. Should the nominee reach the finals, one or both of the spas identified will undergo a secret shopping audit. Vouchers will need to be supplied for both.
• Submissions must include one (1) copy of the body treatment steps taken from the training manual.

purchase submission form

• Embraces the essence of SpaAsia’s definition of spa across the operation.
• Encompasses the spa’s concept and ideally incorporates the culture of the host country.
• Distributes its products through salon and spa operations only.
• This product range is chosen by guests who are seeking improvements in their skin.
• Has a brand identity and concept that is clearly evident in its marketing efforts and materials, packaging and reputation.
• A strong dedication and pledge towards seeking and providing excellence and the best product quality - eco-friendly, eco-sustainability, pure, organic, innovative and technologically/scientifically advanced.
• Goes beyond dictated industry trends and dares to be different - unique.
• Supports its spa partners to deliver consistent excellence over time by providing quality training and education.
• Provides retail training and makes available samples for staff to experience the products themselves.
• Provides regular in-house training for the spa account as a minimum bi-annually.
• The Menu of services is required for two Spa accounts as part of the submission process. Should the nominee reach the finals, one or both of the spas identified will undergo a secret shopping audit. Vouchers will need to be supplied for both.
• Submissions must include one (1) copy of the facial steps taken from the training manual

purchase submission form

• Embraces the essence of SpaAsia’s definition of ‘spa’ in the Industry.
• Stands for excellence and quality in all that he or she does.
• Represents the Industry and leads with integrity and passion.
• Inspires others to participate in raising Industry standards.
• Shares information and knowledge freely.
• Values and appreciates other viewpoints and aims for industry cooperation.
• Instigates positive change via their contribution.
• Reaches out beyond their job function to support others in their organization or the broader Industry.
• Is considered an expert in their chosen field.

purchase submission form

• Awarded to a spa, spa academy or educational institution that:.
• Seen as the most innovative, benchmarking operator, individual or product in the business.
• Has forward-thinking and inspiring approach to business development coupled with quality and integrity.
• May be a newcomer to the industry or a well established player.